There is no difference in the quality, comfort, or lifespan of the mattress. The only difference is the packaging method. It was Magniflex that patented the vacuum-packaging technology for mattresses in 1986.

We recommend letting it rest for at least 4 hours to achieve full comfort, and it reaches its optimal state within 24 hours.

No. Vacuum packaging solely facilitates shipping and storage, ensures maximum hygiene, and reduces the carbon footprint of transportation.

Shipping in original size requires more space, which incurs higher logistics costs.

If you prefer easier handling, choose the vacuum-packed version. If you want to use the mattress immediately, you can opt for the version shipped in its original size.

Vacuum-packed mattresses must be unpacked within a maximum of 30 days from receipt. Exceeding the timeframe specified by the manufacturer may adversely affect the properties of the mattress and void the warranty, so please keep this in mind in all cases.

Select the desired product, size, and packaging method if applicable, add it to your cart, and follow the steps of the checkout process.

Yes. After placing your order, we will send an automated confirmation email, and our team will also inform you in a separate email once your order is processed.

Please check your Spam, Promotions, or Junk folders. If you still cannot find it there, please contact us.

The following payment options are available:

• Credit / Debit card
• Apple Pay
• Google Pay
• Qvik
• Bank transfer in advance
• Cash on delivery

Yes. Online payments are processed through SimplePay's secure system.

Yes. Cash on delivery is available for an additional fee.

Usually within 3–4 business days, but we will notify you about the exact delivery time via email when processing your order.

Depending on the product, delivery is fulfilled by GLS, GLS XXL, or our contracted furniture delivery partner.

Yes, free of charge. Either at our Budaörs store or at our Törökbálint warehouse, depending on the product. We will inform you via email regarding the exact pickup location and time.

Yes, for standard sizes available in the webshop (160×200 and 180×200 cm), you can exercise your right of withdrawal without giving any reason within 14 days.

No. Custom-made mattresses manufactured to individual specifications cannot be returned.

The factory label allows us to clearly identify the product. Please do not remove it until the return process is complete.

It ensures proper protection for the mattress during return shipping and makes repacking easier.

A mattress protector helps keep the mattress clean and in flawless condition during the trial period.

Only in unopened condition. Unsealed mattress protectors are considered hygiene products.

In addition to the mandatory statutory warranty, all Magniflex mattresses also come with an extended manufacturer's warranty.

Statutory warranty is required by law, whereas the extended manufacturer's warranty is provided by Magniflex according to specified terms and conditions.

Via email or phone. Please also send photos and the invoice proving your purchase.

Currently, our webshop delivers exclusively within the territory of Hungary.

Yes. Business (B2B) purchases are supported.

It is likely a custom size. Please request a quote via email or through our contact form.